The Community Mediation Center works with organizations and community groups to develop conflict resolution systems and programs tailored to their specific needs.

Examples of training programs:

• Dealing with Customer Complaints
• Dealing with Angry / Difficult People
• What is Your Conflict Style & Why It Matters
• Conflict Resolution & Capacity Building for Organizations
• How to Handle Workplace Disputes (ie. EEO, Sexual Harassment, Discrimination Complaints, Interpersonal)
• Conflict Resolution and Mediation Skills Training
• Diversity in the Workplace
• Facilitation Skills for large or small groups
  
• Team Building
  
• Dispute Resolution System Design for Organizations and Community Groups

Clients include:

• Old Dominion University & Norfolk State University
• The Cities of Norfolk, Portsmouth, and Hampton
• Norfolk Redevelopment and Housing Authority
• Public Schools in Norfolk, Virginia Beach, and Hampton
• U.S. Air Force, U.S. Navy, & Marines, and local government first responders
• United Way of South Hampton Roads, Armed Services of YMCA, and Physicians for Peace

Click here to read a letter of recommendation!

See what other participants said:

• "Terrific… a wonderful and interactive approach."
• "The instructors, Judy and Karen, were extremely supportive in their coaching roles, and provided the class a challenging yet very comfortable environment to learn these new approaches."
• "A wonderful learning experience!"
• "Changed the ways I view conflict and how people can work together effectively. Well worth the time and money."

Call the Center to learn how customized training can enhance your business or orgnaization's conflict management skills!

Prefer to register for an open-enrollment course?
Visit our training calendar!

Resolving Conflicts | Building Relationships | Empowering People